Privacy Policy at Vegas Now Casino in Australia

At Vegasnow, we prioritize and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you access our website and services. We comply with applicable privacy and data protection laws to ensure proper handling of your information.

Definitions

Personal Information: Data that identifies a living individual, such as names, addresses, identification numbers, account details, and gaming activity.
Processing: Any operation involving personal data, including collection, storage, modification, and transfer.
Data Subject: The individual whose personal data is processed.

Types of Personal Information We Collect

We may collect the following personal data:

Registration Details: Name, ID or passport number, email, physical address, date of birth, and contact details.
Account and Financial Data: Bank details, payment card information, transaction history, winnings, deposits, and withdrawals.
Gaming Information: Gameplay records, bets, wins/losses, and preferences.
Location Data: IP address, geolocation, and device information for regulatory compliance.
Verification Data: Documents for age and identity verification, such as ID copies and proof of address.
Other information you provide during your interactions and gaming experience.

How We Collect Personal Information

We obtain personal data:

Directly from you during registration, service use, or communication (e.g., customer support).
Automatically through your visits to our website or app.
From third parties such as regulatory authorities, credit agencies, fraud prevention services, and partners supporting our services.

Purpose of Processing

We process your data to:

Manage your account, verify your identity, and confirm legal gambling age.
Handle deposits, withdrawals, and payments securely.
Enable gameplay, track wagers, monitor activity, and provide support.
Comply with legal requirements including anti-money laundering and responsible gambling rules.
Send marketing communications with your consent.
Detect and prevent fraud or misuse.
Improve our website, games, and services based on analytics and feedback.

Legal Basis for Processing

We rely on:

Contractual Necessity: To provide services under our Terms and Conditions.
Legal Obligation: To comply with relevant laws and regulations.
Legitimate Interests: To protect platform integrity and security.
Consent: For marketing and other consent-based activities.

Sharing Your Personal Information

We may share data with:

Affiliates and service providers for payments, support, game delivery, and system management.
Government and regulatory bodies as required by law.
Fraud prevention and credit agencies for verification and security.
Marketing partners, with your consent, to promote our services.
Third parties in business transactions like mergers or acquisitions, subject to data protection standards.
International recipients with appropriate safeguards in place.

Data Retention

We keep your personal data only as long as necessary for the purposes described or to meet legal requirements. Financial transaction records are retained for at least five years, per regulations. When no longer needed, data is securely deleted or anonymized.

Your Rights

You have rights including:

To be informed about data collection and usage.
To access your personal data.
To correct inaccurate information.
To object to certain processing, especially for marketing.
To request deletion of data, subject to legal limits.
To receive your data in a portable format.
To withdraw consent at any time for consent-based processing.

To exercise these rights, contact: [email protected]

Data Security

We apply strong security measures including encryption, access controls, firewalls, and regular audits. However, no system is completely secure, and you should keep your login details confidential. We will notify you and authorities in case of a data breach as required by law.

Cookies and Tracking Technologies

We use cookies to enhance your experience, monitor site performance, and personalize content. Some cookies are necessary for website operation, while others require your consent. You can manage cookie settings in your browser.

Minors

Our services are only for users aged 18 or older. We do not knowingly collect data from minors. If discovered, such data will be deleted immediately. Parents or guardians may contact us if they suspect a minor has shared personal information.

Changes to This Policy

We may update this Privacy Policy to reflect legal or business changes. Significant updates will be posted on our website. Continuing to use our services after changes means you accept the revised policy.

Providers